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Warranty
Hennessy Wood Floor products enjoy Lifetime Finish and Structure Warranty.

maintenance


Lifetime Residential Limited Wear Warranty

The finish of the floor board is warranted by Hennessy Wood Floors not to wear through under normal use for the life of the product. Finish wear-through is defined as 100% finish removal over a minimum of 3% of the total installation. (Gloss reduction or surface scratches are not considered surface wear.) Dull finish can be corrected with spot or overall recoating care systems. Please read complete terms and conditions on Residential Warranty.


5-year Light / Medium Commercial Limited Wear Warranty

The finish of the floor board is warranted by Hennessy Wood Floors not to wear through under normal light and medium commercial use for a period of five (5) years from the date of purchase. Finish wear-through is defined as 100% finish removal over a minimum of 3% of the total installation. (Gloss reduction or surface scratches are not considered surface wear). Dull finish can be corrected with spot or overall recoating care systems.

This warranty is non-transferable and applies only to the original purchaser and only if used in the certain designated commercial areas. Please read complete terms and conditions on Commercial Warranty.


How to Make A Claim

Any claim made under either of these limited warranties must be made by contacting your retailer within 30 days after the basis of the claim is detected. In addition, any claim under either of these limited warranties must be made before the end of the applicable limited warranty period. Proof of purchase including the date of purchase, must be presented to make a claim.

 

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PDF Version: Residential
PDF Version: Commercial